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Effective Date: September 4, 2026

Pink Diamond Cleaners respects your privacy and is committed to protecting the personal information you share with us.

Pink Diamond Cleaners is operated by Pink Diamond Clean LLC, an Ankeny, Iowa-based residential cleaning company. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, request a quote, schedule cleaning services, communicate with us, or otherwise use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

Name
Home or service address
Email address
Phone number
Billing and payment information
Cleaning and service preferences
Appointment and service history
Communications with Pink Diamond Cleaners
Information you provide when requesting a quote, scheduling service, or contacting us

We may also collect information necessary to safely and effectively provide cleaning services at your property, such as access instructions, gate or entry information, pet information, and special cleaning requests.

How We Use Your Information

Pink Diamond Cleaners may use your information to:

Provide and manage cleaning services
Prepare estimates and quotes
Schedule and confirm appointments
Send appointment reminders and service updates
Communicate about changes, delays, or questions regarding your service
Process invoices and payments
Provide customer support
Follow up after cleaning services
Request customer feedback and reviews
Maintain customer and service records
Improve our services and customer experience
Send promotional or marketing communications when permitted by law and your communication preferences
Comply with legal, regulatory, accounting, or security requirements

Text Message Communications

If you provide your mobile phone number and consent to receive text messages from Pink Diamond Cleaners, we may send you text messages related to your relationship with us.

These messages may include appointment confirmations, scheduling updates, appointment reminders, arrival notifications, service-related questions, estimates, invoices, payment information, customer support messages, feedback requests, and promotional communications when you have consented to receive them.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact Pink Diamond Cleaners using the information provided below.

Opting out of text messages will not prevent you from receiving communications that are necessary through other available methods to provide or manage your cleaning services.

Mobile Information and SMS Consent

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Information related to your text-message consent will be used only as necessary to provide communications you have requested, operate our business, provide our services, and support the delivery of those communications.

How We Share Information

Pink Diamond Cleaners does not sell your personal information.

We may share limited personal information with trusted third-party service providers when necessary to operate our business or provide services to you. These may include scheduling and customer-management providers, payment processors, communication providers, website providers, accounting services, and other technology or business-service providers.

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, property, safety, or security of Pink Diamond Cleaners, our customers, our employees or service providers, or others.

Payment Information

Payments may be processed through third-party payment-processing services.

Pink Diamond Cleaners does not necessarily store complete credit or debit card information directly. Payment information may be collected and processed by our payment provider according to that provider's privacy and security practices.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

We also use business systems and service providers designed to appropriately manage and protect customer information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

We may retain customer information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, comply with legal obligations, and operate our business.

Your Privacy Choices

You may contact Pink Diamond Cleaners to:

Request access to or correction of your personal information
Update your contact information
Ask questions about how your information is used
Request deletion of information when appropriate and legally permitted
Change your communication preferences
Opt out of marketing communications

You may opt out of text messages at any time by replying STOP.

Third-Party Services

Our website and business operations may use third-party services, including Jobber, payment processors, website tools, and other service providers.

Those companies may process information according to their own privacy policies and terms.

Children's Privacy

Pink Diamond Cleaners' services are intended for adults arranging residential cleaning services. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated policy will be posted on our website with a revised effective date.

Contact Pink Diamond Cleaners

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Pink Diamond Clean LLC

d/b/a Pink Diamond Cleaners

Ankeny, Iowa

Mailing Address: 3408 SW Goodwin Street, Ankeny, Iowa 50023

Phone: 319-804-5536

Email: clean@pinkdiamondia.com here

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